Khyber-Pakhtunkhwa Chief Minister Muhammad Sohail Afridi has officially inaugurated an Anti-Corruption Desk at the Chief Minister's Complaint Cell, a move aimed at streamlining the process for citizens to register corruption complaints and reports. This initiative provides a direct channel for the public to lodge grievances regarding corruption with the Chief Minister's office.
Dedicated Helpline and Complaint Channels
A dedicated telephone number, 091-9222451, has been issued to facilitate easy access to the cell. Citizens can now contact the Anti-Corruption Desk directly via this line. Additionally, special complaint desks have been set up for individuals residing in Zamong Kor and shelter homes, ensuring that vulnerable populations have an effective platform to register and resolve their issues.
Chief Minister's Personal Involvement
The Chief Minister personally visited the Complaint Cell located at the Chief Minister's Secretariat. During his visit, he interacted with citizens, listened to their complaints, and gathered feedback on the grievance redressal process. Addressing the public, CM Afridi stated, "I had promised the people that every complaint would be addressed. Today, we are presenting practical proof of that promise before the public."
He further assured that every citizen reporting administrative or financial irregularities will find the Chief Minister standing firmly by their side. "The public should file complaints, and the government will ensure their resolution," he emphasized.
Enhanced Accessibility Through Digital Platforms
The Chief Minister highlighted that the CM Complaint Cell, established in line with the vision of founding Chairman Imran Khan, is being made more effective. Complaints can now be registered through multiple digital platforms, including WhatsApp, email, Facebook, and X (formerly Twitter). Moreover, every mobile phone user will soon be able to lodge complaints directly, expanding the reach of the service.
Afridi made it clear that he would personally monitor public complaints and ensure their timely resolution. "We will neither allow the public's trust to diminish nor permit any injustice," he declared. "Every complaint will be treated as a personal matter and resolved accordingly."
Commitment to Public Welfare
Urging the people not to lose hope, the Chief Minister emphasized that the government stands with them. "Our sole interest and priority is the welfare and well-being of the people," Afridi added. "Only those policies will be implemented in Khyber-Pakhtunkhwa that serve the public interest, and provincial welfare along with public trust will be given precedence in every decision."
Later, the Chief Minister directed the staff of the Complaint Cell to adopt a courteous attitude towards complainants and ensure the prompt resolution of their grievances, reinforcing the government's commitment to transparency and accountability.
