LAHORE – Acting on the directives of Punjab Chief Minister Maryam Nawaz Sharif, the Chief Minister’s Complaints Cell organized an open public hearing in Multan to address citizens' grievances and ensure prompt resolution of public issues.
Hearing Details
According to a handout, Chairperson of the Chief Minister’s Complaints Cell Saima Farooq personally heard complaints from the public. Commissioner Multan Amir Karim Khan, Regional Police Officer Usman Gondal, Deputy Commissioner Nauman Siddique, City Police Officer Sadiq Dogar, and heads of relevant departments were also present.
A large number of men and women attended the hearing at Raza Hall, raising issues related to land encroachments, law and order, and various public service sectors. Accompanied by senior officials, Saima Farooq listened to concerns and issued on-the-spot directions for resolution.
Official Statements
Speaking on the occasion, Saima Farooq said open public hearings reflect public trust and contribute to improved governance. She stated that on the directions of Chief Minister Maryam Nawaz Sharif, efforts were being made to further strengthen and streamline public service delivery across the province.
She said relevant departments had been assigned tasks on the spot to ensure swift disposal of complaints, adding that delays in resolving public issues would not be tolerated. The series of open public hearings would continue to promote public service and strengthen good governance, while joint monthly hearings involving all departments would also be held regularly.
Saima Farooq said the Punjab government was taking practical measures to ensure timely resolution of public issues and described open public hearings as an effective means of bridging the gap between the government and the people. She added that efforts to resolve citizens’ problems at their doorstep would continue in line with the chief minister's vision.
More than 400 citizens directly presented their grievances during the hearing.
